ABOUT ME
I’m an operator at heart—obsessed with cutting through complexity and making things work better, faster, and smarter. I see inefficiencies as opportunities, and I thrive on turning chaos into order. Whether it’s optimizing workflows, integrating technology, or aligning teams, I make businesses run smoother and scale smarter.
But at the core, it’s about people. Growth isn’t just about numbers—it’s about developing talent, fostering strong teams, and creating environments where people do their best work. I don’t just fix what’s broken; I build systems that empower organizations to move faster, work smarter, and achieve more.
Optimizing people, process, and profit for faster growth and smarter scaling—that’s what I do. And I love every minute of it.
What I Do.
Directly stated, I unlock shareholder value and ROI.
I help businesses simplify complexity, scale with purpose, and operate more efficiently. By optimizing processes, technology, and teams, I build systems that drive profitability and long-term growth. My focus isn’t just on solving problems—it’s on creating lasting improvements that make businesses stronger, faster, and more resilient.
What I bring to the Table.
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Transformational Leadership
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Global Experience and Perspective
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Operational Excellence
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Strategic Vision
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People-Driven Approach
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Private Equity Savvy
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Results-Oriented Execution
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Adaptability and Curiosity
What I Deliver.
Transformations &
Turn-arounds
Excel in leveraging large-scale technology implementations, process improvements, and people development to enhance operational efficiency, drive growth, and optimize company performance.
Complex Change
Management
Proficient in leading change management initiatives, transforming company culture, and implementing processes that enhance productivity and employee engagement.
Client-Focused
Solutions
Strong focus on developing and delivering client-centric solutions that create satisfied and affirmed experiences and interactions, driving long-lasting retention, lasting value and trusted relationships.
Data-Driven
Decision Making
Evidence-based and proficient in using data analysis, information sources and technology to guide business decisions, formulate strategies and tactics, improve accuracy, and drive operational efficiency.
Notable Work.
01
Board of Director Performance Survey
Creator/Author/Implementer
Humane Society of Charlotte. Original program developed as an alternative approach for evaluating the Board of Directors' performance by integrating elements from established neuroscience and psychological theories including Intentional Change Theory and Complexity Theory by Richard Boyatzis, PhD and the Emotional Intelligence Model developed by Daniel Goleman, PhD, 2024
03
Strategic Business Plan
Creator/Author/Implementer
Benson Integrated Marketing Solutions, Inc. Original program, and process for the development of a “north-star” multiyear strategic and tactical business plan, 2019
05
Research Study into the Cannibalization Effects of New Store Placement on Existing Locations
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Creator/Author/Implementer
The Home Depot, USA, Inc. Original program analyzing the short- and long-term effects on existing stores by the construction of a new location within the same market radius, 1998
02
COVID-19 Prevention Plan
Creator/Author/Implementer
Benson Integrated Marketing Solutions, Inc. Original program containing the company’s core tactics and measure to prevent the COVID-19 entry into the company’s facilities and maintain the health and wellness of the company and its team members, 2020
04
Alliance Based Culture
Creator/Author/Implementer
Benson Integrated Marketing Solutions, Inc. Original program containing 4 courses on organizational culture maturation taught to people managers and senior leadership, 2018 – 2019
06
Exploring Buyer Behavior and Product Usage Patterns: Analyzing Short Return Cycles in the Power Tool Product Category
Creator/Author/Implementer
The Home Depot, USA, Inc. Developed an original program analyzing buying and return cycles for power tools, identifying patterns of short-term consumer usage akin to rental behavior. Preliminary findings supported the ideation and creation of a company-wide Tool Rental offering, 1998